Returns & exchanges
You can exchange or return any items for store credit within 60 days at no cost.
To start, click the button below, look up your order, and follow the steps. Once your request is approved, we’ll send you a prepaid return label or a gift card equal to your order’s value.
Items must be returned in their original condition — unworn and unwashed. Please note that our 100% cotton shirts may shrink up to half a size after multiple washes, so keep this in mind when selecting sizes.
Returns are not available for custom-made or limited-edition products. Because these items are personalized or produced in limited runs, they cannot be resold. Exchanges for custom or limited products are only possible if the item arrives damaged or defective.
If your parcel was damaged in transit or you experience any product quality issues, please reach out to our support team at support@hoomanthreads.com and we’ll be happy to help.